Privacy Policy - Your Data, Our Responsibility

We, at Netting A2Z Ltd., together with our affiliated companies (collectively: A2Z, “we”, “us” or “our”), put great effort into making sure that we secure personal data related to you and use it properly.

This privacy policy (“Privacy Policy”) applies to personal data related to you (“you”) that we collect, process, use, and retain in connection with your use of our website available at: https://accessidoc.com and any of its sub-domains (“Website”) and your use of Accessidoc, our document management system (“Management System”) to facilitate document accessibility (collectively “Services”).

Please take the time to read our Privacy Policy, and if you do not agree with its terms, please do not >access or otherwise use the Services.

By continuing to access or use our Services, you are consenting to our processing of personal data related to you in accordance with the terms of this Privacy Policy.

The summary below will give you a quick and clear view of our practices.

In this Privacy Policy, the term “personal data” refers to any data related to you that we collect, process, use and retain in connection with your access or otherwise use the Services, and the term “processing” refers to any action we perform on personal data, including collecting, using, retaining, and deleting it.

PRIVACY POLICY SUMMARY
What Types of Personal Data Do We Process?	We collect and process personal data related to you as relevant and necessary in connection with the type of interaction you have with us. Depending on the type of your interaction with us, such personal data includes: your name and contact details, usage data, payment information, work-related information, and other information you provide us. We also obtain personal data related to you automatically when you access or otherwise use the Services. Read more
Why Do We Process Personal Data?	We use personal data to provide you with and maintain the Services, send you related notifications and marketing-related messages, solicit your feedback, provide you with support, and to continue developing and making our Services better. Read more
With Whom Do We Share Personal Data?	We disclose personal data related to you to certain members of our staff, external consultants, our affiliates, our service providers acting as processors or sub-processors, or as otherwise instructed by you. We will also share personal data in connection with a merger, acquisition, or any other structural change, which will require us to disclose personal data related to you to another entity. All such parties are subject to this Privacy Policy or are contractually bound to keep personal data related to you confidential and appropriately secure. Read more
How Long Will We Retain Personal Data?	We retain personal data for different periods of time, depending on the purposes for processing the data, our legitimate interest, and pursuant to legal requirements under applicable law. Read more
What are My Privacy Rights And How Do I Exercise Them?	You can stop using the Services at any time, and thereafter, we will stop processing personal data related to you. You can also contact us to request any of the rights detailed under this Privacy Policy at support@accessidoc.com. Read more
Where Do We Store Personal Data?	We use cloud-based services to store, process, and access personal data in the U.S., and Israel to support the Services. These service providers provide us with adequate privacy, security, and confidentiality commitments. Read more
Do We Use Cookies?	We use cookies and similar tracking technologies in connection with the Services. Read more
Aggregated and Analytical Data	We use anonymous, statistical, or aggregated data and will share it with our partners for legitimate interest purposes. It has no effect on your privacy because there is no reasonable way to extract data from the aggregated data that we or others can associate specifically with you. Read more
Data Security	We implement systems, applications, and procedures to secure personal data, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. Read more
Changes to this Privacy Policy	We will update our Privacy Policy from time to time after giving proper notice, where applicable. Read more
Contact Us	If you have any questions about this Privacy Policy, or if you believe that your privacy rights are compromised, please contact us at: support@accessidoc.com. Read more

THE PRIVACY POLICY

What Types of Personal Data Do We Process?

In order to provide you with the Services, we need to collect personal data related to you, including personal data.

Below is a description of the categories of personal data related to you that we process and the categories of data sources:

CATEGORY OF PERSONAL INFORMATION	CATEGORIES OF DATA SOURCES
Identifiers (name, email)	Information that you provide to us through registration and the contact-us page, including any data you provide during registration for our free trial. Information that you provide to us during your login and profile editing.
Contact Information (address, mobile number)
Professional Information (business information including company name and company tax identification number)
Financial Information (payment card details, billing info)	Information that you provide to us during registration to one of our packages.
User Content (document upload)	Information that you provide to us when you upload content to facilitate document accessibility (“Content”). You must comply with strict Content submission guidelines as detailed under our Terms & Conditions.
Internet and other Electronic Activity and Identifiers (IP address, browser type, search and click history, navigation within and use of our Website)	Information that we obtain automatically when you use our Services. We store and process such data automatically by using cookies and other tracking technologies. To learn more about how and why we use cookies and other tracking technologies, please read the Cookies and Similar Technologies section.
Aggregated and Analytical Information	Information that we obtain automatically when you use our Services. We use standard analytics tools. The privacy practices of these tools are subject to their own privacy policies, and they use their own cookies to provide their service.
Inferences	Inferences drawn from the categories described above

Your Responsibilities

If you give us personal data about someone else through use of the Services, including when you upload Content, you must do so only with that person’s express authorization.

You must inform them how we collect, use, disclose, and retain personal data related to them according to this Privacy Policy before you provide us with such personal data.

You must ensure that any Content you upload or personal data you provide to us does not contain special categories of personal data as defined under GDPR, including data revealing: racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data for the purpose of uniquely identifying a natural person; data concerning health; or data concerning a natural person’s sex life or sexual orientation. If you inadvertently provide us with special categories of personal data, you must immediately notify us at support@accessidoc.com and take steps to remove such data from our systems.

Minors

Our Services are not meant for users under the age of 16.

We reserve the right to request proof of age, via a recognized identification method, at any stage so that we can verify that minors are not using our Services without appropriate consent.

If you are a parent or legal guardian, and you believe that your child or ward has provided us with personal data without your consent, please contact us at support@accessidoc.com

If we learn that a child under the age of 16 years has provided personally identifiable information to us without verifiable parental consent, we will use commercially reasonable efforts to delete such information from our databases.

Why Do We Process Personal Data?

We commit to processing personal data related to you solely for the purposes described in this Privacy Policy.

Below is a description of the purposes for which we process personal data related to you:

Operating the Services	To operate and provide you with the Services, send you Services-related updates, notices, and announcements, and improve and customize your experience with the Services.
Processing Transactions	To set up accounts and to process transactions, if you are the one paying for the Services.
Support, Requests, and Inquiries	To provide you with support and respond to your requests and inquiries
Marketing	To send you marketing communications, promotional activities, and direct marketing and communication.
Advisors	To provide information to representatives and advisors, including attorneys and accountants, to meet our legal, accounting, or security needs.
Feedback	To solicit your feedback and provide support.
Protecting our Legitimate Interests	To protect and enforce the rights and interests of our employees, users, suppliers, affiliates, business partners, and our own rights and interests, and to take any action in any case of dispute or legal proceeding.
Information Security and Fraud Prevention	To prevent and remediate fraud, misappropriation, infringements, violations, identity theft, cyber-attacks, and other security incidents, illegal activities, and misuse or abuse of the Service.
Enforcing our Terms and Compliance	We obey the law and expect you to do the same. If necessary, we will use personal data related to you to enforce our terms, policies, and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services, and to take any action in any legal dispute and proceeding.

Our Legal Basis for Processing

When we process personal data related to you when you visit or use our Services, our processing activities are based on the following lawful grounds:

All processing activities of personal data related to you that are not based on the lawful grounds indicated below are based on your consent.
We will process personal data related to you to comply with a legal obligation and to protect your and others' vital interests.
We will further rely on our legitimate interests, which we believe are not overridden by your fundamental rights and freedoms, for the following purposes:
- Communications with you following your registration, including registration for our free trial, and when you contact us through the contact-us pages.
- Cyber security.
- Support, customer relations, service operations, and service improvement.
- Fraud detection and misuse of the Services.

With Whom Do We Share Personal Data, and Why?

We will share personal data related to you only subject to the terms of this Privacy Policy, or subject to your prior consent.

We will share personal data related to you with certain third parties without further notice to you under certain circumstances, as further provided:

Service Providers: We use third-party service providers whose services and solutions complement, facilitate and enhance our Services, and who have confirmed that their privacy practices are consistent with ours.

Some examples of such third-party service providers will include hosting and data storage services, maintenance and management services, marketing and promotions, cyber security services, billing and payment processing services, web analytics, text messaging and monitoring services, session recording and remote access services, performance measurement, data optimization, content providers, and others (“Service Providers”).

We only provide our Service Providers with the information necessary for them to perform these services on our behalf and each Service Provider must agree to use reasonable security procedures and practices and are prohibited from using personal data other than as specified by us.

Affiliates and Related Companies: We will share personal data related to you internally within our family of companies, for the purposes described in this Privacy Policy.
Change in Corporate Control: In the event we or any of its affiliates undergo any change in control, including by way of merger, acquisition or purchase of substantially all of its assets or shares, personal data related to you will be shared with the parties involved in such transaction.
Legal Requirements: We will disclose personal data related to you and any other personal data related to you to government or law enforcement officials or private parties if we are required to do so by law or if we believe in good faith that it is necessary or appropriate for the following purposes:
- To comply with a legal obligation.
- To protect and defend our rights or properties
- To act in urgent circumstances to protect the personal safety of users of our Services or the public.
- To protect against legal liability.

How Long Will We Retain Personal Data?

We retain different types of personal data related to you for different periods, depending on the purposes for processing the information, our legitimate business purposes, and pursuant to legal requirements under applicable law.

We will maintain your contact details to help us stay in contact with you. At any time, you can contact us to delete your contact details by contacting us at support@accessidoc.com. Note that we will keep your details without using them if necessary, and for the necessary period of time, for legal requirements and proceedings.

We will retain personal data related to you after you have terminated your use of our Services, if retention is reasonably necessary to resolve disputes between our users, to prevent fraud and abuse, or to enforce this Privacy Policy and our Terms & Conditions , available here: https://accessidoc.com/site/terms

We will keep aggregated non-identifiable information without limitation, and to the extent reasonable, we will delete or de-identify potentially identifiable information when we no longer need to process the information in identifiable form.

In any case, we will keep personal data related to you for as long as you use the Services, unless applicable law requires us to delete it, or if we decide to remove it at our discretion, according to the terms of this Privacy Policy and our Terms & Conditions, available here: https://accessidoc.com/site/terms.

What Are My Privacy Rights and How Do I Exercise Them?

Only you or a person authorized to act on your behalf can make a request related to personal data related to you.

Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Please note that the section below provides a description of rights you are entitled to when we are ‘Processing of Personal Data Under the Laws of the EEA, UK, and Switzerland’.

You may request to exercise such rights by submitting your request at: support@accessidoc.com.

Your Privacy Rights

Your right of access: You have the right to confirm whether we are processing your personal data and to ask us for copies of your personal data. You can request other information such as details about where we get personal data from and who we share personal data with. There are some exemptions which means you may not receive all the information you ask for.
Your right to withdraw consent: At any time, contact us if you want to withdraw your consent to the processing of personal data related to you. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
Your right to rectification: You have the right to ask us to correct or delete personal data you think is inaccurate or incomplete.
Your right to restriction of processing and Your right to erasure: Request to delete or restrict access to personal data related to you. We will review your request and use our judgment, pursuant to the provisions of applicable law, to reach a decision about your request.
If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you can request to be informed of third parties that hold personal data related to you, in accordance with this Privacy Policy, will act accordingly.
Your right to data portability: You can ask to transfer personal data related to you in accordance with your right to data portability.
You can object to the processing of personal data related to you for direct marketing purposes. You can choose not to receive our promotional or marketing emails by clicking on the “unsubscribe” link in the emails that you receive from us, or by submitting your request at: support@accessidoc.com.

Please note that even if you unsubscribe from marketing or promotional emails, we can continue to send you service-related updates and notifications or reply to your queries and feedback you provide us.

We can also still use and share such personal data with third parties for non-marketing purposes (for example, to fulfill your requests and orders, communicate with you and respond to your inquiries, etc.).

In such cases, the companies with whom we share your personal data are authorized to use your personal data only as necessary to provide these non-marketing services.

Your right not to be subject to a decision based solely on automated processing: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence, place of work, or of an alleged infringement of the GDPR.

A summary and further details about your rights under European Union data protection laws are available on the European Union Commission's website, available at: Rights for citizens | European Commission (europa.eu).

Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us with credentials to make sure that you are who you claim to be, and we will further ask you some questions to understand the nature and scope of your request.

If we need to delete personal data related to you following your request, it will take some time until we completely delete residual copies of personal data related to you from our active servers and from our backup systems.

If you have any concerns about the way we process personal data related to you, you are welcome to please submit your request at: support@accessidoc.com. We will look into your inquiry and make good-faith efforts to respond promptly.

Where Do We Store Personal Data?

We store and process information, including personal data, either directly or using third parties, such as data hosting service providers, in the U.S. and Israel to support the Services. The laws of the territories where personal data will be stored and processed can differ from the laws of the jurisdiction in which you live.

If you are located in the European Economic Area (EEA), note that we will transfer personal data related to you to other jurisdictions, which are not deemed to provide an adequate level of data protection. In such a case, we will use appropriate safeguards, in particular, by way of entering into the European Union Standard Contractual Clauses as amended from time to time with the relevant recipients, or by adhering to equivalent data transfer regulations to protect the security and confidentiality of such personal data.

You can obtain a copy of the suitable safeguards that we use when transferring personal data as described above or receive further information about data transfer by submitting your request at support@accessidoc.com.

We make sure that our third-party service providers provide us with adequate confidentiality and security commitments, and we will take all steps reasonably necessary to ensure that personal data related to you is treated securely and in accordance with this Privacy Policy.

Do We Use Cookies?

Our use of cookies, tags, APIs, unique identifiers, and similar technologies allow us and our advertising and analytics partners to collect information about the pages and screens you view, the links or ads you click, and other actions you take when using our Services. Some portions of such information will be collected from your computer, mobile device or internet browser when you are using our Services or when the Services are running in the background, meaning when they have been launched but are not actively used.

You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of our Services cannot function properly.

Please see our Cookies Policy for more information.

Aggregated and Analytical Data

We use anonymous, statistical, or aggregated information and will share it with our partners for legitimate business purposes.

It has no effect on your privacy because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically with you.

In addition, we work with third-party service providers who use the technologies described in this section to conduct website and service analytics to help us track and understand how visitors use our Services. One such provider is Google Analytics, a web analytics service provided by Google, Inc., and its privacy practices are subject to its own privacy policies, available here: https://policies.google.com/privacy?hl=en-US.

Information Security

We are committed to ensuring the security of personal data.

Accordingly, we and our hosting services implement systems, applications, and procedures to secure personal data related to you, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information.

These measures provide sound industry-standard security. However, no security system is impenetrable, and although we make efforts to protect your privacy, we cannot guarantee that our Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Changes to this Privacy Policy

From time to time, we will change or update this Privacy Policy.

Where the changes or updates have minor, if any, consequences, they will take effect 7 days after we post a notice. Where the changes or updates have substantial consequences, they will be effective 30 days after we initially posted the notice.

Until the new Privacy Policy takes effect, if it materially reduces the protection of your privacy right under the then-existing Privacy Policy you can choose not to accept it and terminate your use of the Services.

Continuing to use the Services after the new Privacy Policy takes effect means that you agree to the new Privacy Policy.

Note that if we need to adapt the Privacy Policy to legal requirements, the new Privacy Policy will become effective immediately or as required by law.

Contact Us

If you have any questions about this Privacy Policy, or if you believe that your privacy rights are compromised, please contact us at support@accessidoc.com.

We can only process requests received with sufficient information to enable us to process your request. If we need to request additional information to complete your request, we will do so. If you do not provide sufficient information initially and do not respond to our request for additional information, we will not be able to complete your request.

Data Protection Team and European Union Representative

Under Article 27 of the General Data Protection Regulation (GDPR), A2Z has appointed Koby Ben David as its GDPR Representative in the European Union. You can contact the representative regarding matters about the GDPR at: koby@a2z-accessibility.com.

Please note that email communications are not always secure, so please do not include any sensitive information in your emails to us.

Last Updated: August 20, 2025